Medical Service Executive

1 - 2 Years of Experience rupess outline icon

Not disclosed time outline icon

Full Time

Manipal Hospital, Gurugram

time outline icon Gurugram, Haryana, India

Posted on 16-10-2024

1 Vacancy

Description

Service Coordination: Coordinate and manage the delivery of medical services, ensuring that all processes are followed for patient admissions, treatments, and discharges.
Patient Engagement: Act as a liaison between patients and healthcare providers, addressing inquiries, resolving issues, and ensuring a positive patient experience throughout their treatment journey.
Market Research: Conduct market research to identify trends in healthcare services, competitive offerings, and patient needs, providing insights to inform service improvements and marketing strategies.
Sales and Promotion: Promote medical services to potential clients, building relationships with referring physicians and community organizations to drive patient referrals and service utilization.
Collaboration with Medical Staff: Work closely with physicians, nurses, and other healthcare professionals to ensure that services are delivered effectively and meet established standards of care.
Documentation and Reporting: Maintain accurate records of patient interactions, service utilization, and feedback, preparing regular reports for management to assess service quality and effectiveness.
Quality Improvement: Participate in quality improvement initiatives, identifying areas for service enhancement and implementing changes to improve patient care and satisfaction.
Training and Development: Organize and conduct training sessions for staff on service protocols, patient engagement techniques, and the use of healthcare technology to enhance service delivery.