Marketing Manager

Lead Conversion & Call Handling:

• Manage inbound and outbound calls to generate leads, assess patient needs, and convert inquiries into confirmed appointments.
• Conduct follow-ups on leads from Google Ads, Facebook Ads, referrals, and other marketing channels to maximize patient acquisition.
• Use CRM software to track and manage leads, ensuring timely follow-ups and accurate record-keeping.

Business Development & Outreach:

• Actively promote JH Rehabilitation's services to potential patients and healthcare providers through phone calls, emails, and in-person meetings as required.
• Build and maintain relationships with referring doctors, clinics, and healthcare providers to drive patient referrals.
• Participate in outreach efforts and events to enhance awareness of JH Rehabilitation’s offerings in the healthcare community.
• Achieve targets consistently and prepare reports on inquiries, conversion rates, and key performance metrics for management.

Patient Interaction & Coordination:

• Assist patients by providing information on treatments, services, and appointments.
• Schedule patient appointments, coordinating with the medical team to ensure availability.
• Address any patient inquiries or concerns, providing a smooth experience aligned with our standards of care.