<ol><li data-list="bullet">Oversee and manage daily operational activities across departments.</li><li data-list="bullet">Develop and implement SOPs, policies, and operational workflows.</li><li data-list="bullet">Monitor operational performance, productivity, and quality metrics.</li><li data-list="bullet">Ensure compliance with statutory, regulatory, and safety requirements.</li><li data-list="bullet">Coordinate with HR, finance, sales, and technical teams for smooth operations.</li><li data-list="bullet">Manage manpower planning, shift scheduling, and resource utilization.</li><li data-list="bullet">Identify process gaps and drive continuous improvement initiatives.</li><li data-list="bullet">Control operational costs and optimize budgets.</li><li data-list="bullet">Handle escalations, customer issues, and critical operational challenges.</li></ol>

Manager/Sr. Manager-Operations