<ul><li>Overseeing daily operations during assigned shifts to ensure smooth functioning across all departments.</li><li>Acting as the primary point of contact for staff and guests, addressing inquiries, complaints, and emergencies promptly.</li><li>Monitoring employee performance and ensuring adherence to company policies and standards.</li><li>Ensuring safety and security protocols are followed throughout the premises.</li><li>Coordinating with department heads to address operational challenges and implement solutions.</li><li>Conducting routine inspections of facilities to ensure cleanliness, maintenance, and service quality.</li><li>Managing scheduling, shift changes, and ensuring adequate staffing during peak hours.</li><li>Preparing daily operational reports and communicating key updates to senior management.</li><li>Resolving conflicts among staff or customers to maintain a professional and harmonious environment.</li></ul>

Manager on Duty