Manager On Duty

Job description

• Leadership and Supervision:
• Provide leadership and guidance to staff members during assigned shifts.
• Coordinate with department heads to ensure adherence to hospital policies and procedures.
• Conduct regular rounds to assess the performance of staff and address any concerns promptly.
• Emergency Management:
• Serve as the primary point of contact for emergencies and incidents during shifts.
• Activate emergency response protocols as necessary and coordinate with relevant departments.
• Ensure the safety and security of patients, visitors, and staff during crisis situations.
• Patient Care and Satisfaction:
• Monitor patient flow and address any issues related to patient care or comfort.
• Respond to patient inquiries, complaints, or requests for assistance in a timely and compassionate manner.
• Collaborate with nursing and clinical staff to resolve patient care concerns and optimize service delivery.
• Operational Oversight:
• Manage bed allocation and patient placement to optimize occupancy and resource utilization.
• Coordinate with support services such as housekeeping, maintenance, and security to maintain a clean, safe, and functional environment.
• Ensure compliance with regulatory requirements and quality standards related to hospital operations.
• Communication and Collaboration:
• Serve as a liaison between different departments to facilitate efficient communication and problem-solving.
• Communicate relevant information to senior management and other stakeholders regarding operational issues, incidents, or notable events.
• Participate in meetings, committees, and projects to contribute to the continuous improvement of hospital operations.

Qualifications:

• Bachelor's degree, business management, or a related field (Master's degree preferred).
• Proven experience in healthcare management or supervisory roles, preferably in a hospital setting.
• Strong leadership skills with the ability to make effective decisions under pressure.
• Excellent communication, interpersonal, and conflict resolution abilities.
• Knowledge of healthcare regulations, accreditation standards, and quality improvement initiatives.
• Flexibility to work rotating shifts, including nights, weekends, and holidays.