<ul><li>Develop and maintain strong relationships with key clients to ensure long-term partnerships.</li><li>Understand client needs, business goals, and provide customized solutions.</li><li>Act as the primary point of contact between the company and key accounts.</li><li>Drive revenue growth by identifying upselling and cross-selling opportunities.</li><li>Coordinate with internal teams (sales, marketing, operations, support) to deliver client requirements.</li><li>Monitor account performance, sales targets, and profitability of assigned clients.</li><li>Negotiate contracts, pricing, and agreements to maximize business outcomes.</li><li>Address client issues, resolve conflicts, and ensure high levels of customer satisfaction.</li><li>Prepare account plans, sales reports, and forecasts for management review.</li></ul>

Key Account Manager