<ul><li>Identifying hardware and software solutions.</li><li>Troubleshooting technical issues.</li><li>Diagnosing and repairing faults.</li><li>Resolving network issues.</li><li>Installing and configuring hardware and software.</li><li>Speaking to customers to quickly get to the root of their problem.</li><li>Providing timely and accurate customer feedback.</li><li>Talking customers through a series of actions to resolve a problem.</li></ul>

Jr. Executive/Executive-Technical Services