<ul><li>Assist in troubleshooting hardware and software issues across the organization.</li><li>Support the installation, configuration, and maintenance of IT systems and networks.</li><li>Respond to user queries and provide timely technical assistance and support.</li><li>Prepare and maintain documentation for IT processes, systems, and user guides.</li><li>Monitor system performance and report any irregularities or outages.</li><li>Assist in managing user accounts, permissions, and data backups.</li><li>Participate in IT projects including upgrades, implementations, and audits.</li><li>Learn and follow IT policies, security procedures, and compliance guidelines.</li></ul>

IT Trainee