<ul><li>Manage and support the day-to-day IT operations, ensuring smooth system functionality and network connectivity.</li><li>Assist in planning, implementing, and maintaining IT infrastructure, including servers, hardware, and software.</li><li>Troubleshoot and resolve technical issues related to hardware, software, and network systems.</li><li>Coordinate with external vendors and service providers for IT procurement, support, and services.</li><li>Oversee and ensure the security of IT systems, networks, and data through regular monitoring and updates.</li><li>Assist in the development and implementation of IT policies and procedures to improve operational efficiency.</li><li>Provide technical support and training to staff on new systems and software tools.</li><li>Ensure IT projects are completed within scope, budget, and timeline by managing resources and schedules.</li><li>Collaborate with other departments to identify technology needs and implement suitable IT solutions.</li><li>Prepare and maintain documentation for IT systems, processes, and incident reports for audit and reference purposes.</li></ul>

IT Officer