<ul><li>Manage and maintain servers, network devices, workstations, and other IT equipment.</li><li>Perform regular system updates, backups, and security checks to ensure smooth and secure operation.</li><li>Monitor system performance and troubleshoot hardware or software issues.</li><li>Provide technical support to users for hardware, software, and network-related issues.</li><li>Respond to helpdesk requests and resolve problems in a timely and efficient manner.</li><li>Train users on the proper use of IT resources and applications.</li><li>Configure and maintain the organization's network infrastructure, including routers, switches, firewalls, and wireless access points.</li><li>Monitor network performance, troubleshoot connectivity issues, and optimize network settings.</li><li>Ensure network security by implementing firewalls, antivirus software, and other protective measures.</li></ul>

IT Officer