<ul><li>Manage and maintain the organization’s IT infrastructure and systems.</li><li>Install, configure, and troubleshoot hardware, software, and network issues.</li><li>Ensure data security, backup, and recovery procedures are in place.</li><li>Monitor system performance and optimize for efficiency and reliability.</li><li>Provide technical support and training to staff on IT tools and applications.</li><li>Implement and enforce IT policies, standards, and best practices.</li><li>Collaborate with departments to understand and address technology needs.</li><li>Manage software updates, patches, and cybersecurity measures.</li><li>Maintain documentation of IT processes, systems, and inventory.</li></ul>

IT Head