<ul><li>Develop and execute an IT strategy that aligns with the overall business objectives.</li><li>Provide leadership and vision in the development and implementation of IT initiatives across the organization.</li><li>Oversee the day-to-day operations of the IT department, ensuring smooth functioning of all IT systems, network infrastructure, hardware, and software.</li><li>Manage the IT service desk to ensure timely resolution of user issues and high levels of satisfaction.</li><li>Lead, mentor, and develop the IT team, fostering a culture of continuous improvement and innovation.</li><li>Ensure team members have clear goals, responsibilities, and opportunities for professional growth.</li><li>Oversee cloud infrastructure (if applicable), ensuring that cloud services are optimized for performance and cost-efficiency.</li><li>Manage third-party vendors and service providers for IT hardware, software, and services.</li></ul>

IT Head