<ul><li>Provide technical support to employees regarding software, hardware, and network issues.</li><li>Troubleshoot and resolve issues related to IT equipment such as computers, printers, and mobile devices.</li><li>Ensure timely response and resolution of helpdesk tickets.</li><li>Monitor and manage the organization's IT infrastructure, including servers, networks, and data backups.</li><li>Install, configure, and maintain operating systems, software applications, and hardware devices.</li><li>Ensure network connectivity and troubleshoot network-related issues.</li><li>Perform regular backups and restore data when necessary.</li><li>Implement and enforce security protocols to safeguard the organization’s network and data from cyber threats.</li><li>Ensure that antivirus software, firewalls, and other security measures are updated and working effectively.</li></ul>

IT Executive