<ul><li>Provide technical support to end-users, troubleshooting hardware, software, and network issues to ensure smooth day-to-day operations.</li><li>Manage and maintain IT infrastructure, including servers, network devices, computers, and other IT equipment.</li><li>Ensure data security and integrity by implementing and managing cybersecurity measures, firewalls, and backup solutions.</li><li>Assist in the installation, configuration, and upgrading of software and hardware, ensuring systems are up-to-date and functioning efficiently.</li><li>Monitor and manage IT systems and networks, ensuring performance optimization, availability, and reliability.</li><li>Provide user training and guidance on software, applications, and system usage to improve overall IT literacy among employees.</li><li>Document IT systems, processes, and procedures to maintain an up-to-date knowledge base for troubleshooting and reference.</li><li>Coordinate with external vendors and service providers for IT-related purchases, repairs, and support services.</li></ul>

IT Executive