<ul><li>Provide first-line technical support to employees, including troubleshooting hardware and software issues.</li><li>Respond to and resolve IT support tickets in a timely manner.</li><li>Assist with the installation, configuration, and maintenance of computers, printers, and other IT equipment.</li><li>Monitor and manage IT systems, including servers, networks, and databases.</li><li>Ensure the availability and performance of IT infrastructure, including network connectivity and security.</li><li>Perform regular system updates, backups, and maintenance tasks.</li><li>Implement and enforce IT security policies and procedures to protect against data breaches and cyber threats.</li><li>Monitor and respond to security incidents and vulnerabilities.</li><li>Ensure compliance with relevant regulations and standards related to IT security and data protection.</li></ul>

IT Executive