Inside Sales Manager (Counselor)

Essential Candidate Profile:

• Educational Qualification: Any Graduate/Diploma
• Prior experience with Sales, business development or counseling
• Prior experience selling Educational Visas, Holiday Packages, Training Programs, Educational Packages, Cosmetic Surgery or Medical Procedures, Spa or Salon Services, Health Packages, IT SaaS, etc. preferred, but not mandatory
• Prior experience with tele sales and tele counseling preferred, but not mandatory

Job Responsibilities:

• Call and Message incoming leads generated through search inquiries, social media, paid ads, past patient referrals, etc.
• Explain the details of cosmetic surgery procedures that the leads are interested in
• Understand and solve the queries of incoming leads
• Update the details of each incoming lead in the CRM system and input detailed notes after every interaction with the lead
• Receive photographs of the leads and Provide quotation of the procedures in discussion with the surgical team
• Convert the leads into opportunities, prospects and confirmed patients through regular follow ups, doubts resolution, sales skills, etc.
• Monitor relationships with existing customers through CRM systems.
• Ensure the CRM system provides an effective sales funnel.
• Suggest new methods to address customer’s needs.
• Keeping customers updated on the latest products and services in order to increase sales.

Required Skills:

• Proven work experience in handling sales, business development or counseling for an organization.
• Prior experience selling Educational Visas, Holiday Packages, Training Programs, Educational Packages, Cosmetic Surgery or Medical Procedures, Spa or Salon Services, Health Packages, IT SaaS, etc. preferred, but not mandatory
• Strong sales skills, convincing skills, communication skills along with a customer-oriented attitude.
• Solid background in customer acquisition strategies.
• Target oriented.
• Ability to multi-task, prioritize, and manage time effectively.
• A team player with leadership skills.

Supplemental pay types:

• Commission pay
• Performance bonus
• Quarterly bonus
• Yearly bonus