<ul><li>Manage and maintain the organization’s IT infrastructure and systems.</li><li>Provide technical support and troubleshooting for hardware and software issues.</li><li>Install, configure, and upgrade computer systems and applications.</li><li>Monitor network performance and ensure network security protocols are followed.</li><li>Manage user accounts, permissions, and access controls.</li><li>Implement data backup and disaster recovery plans.</li><li>Collaborate with departments to identify and resolve IT needs.</li><li>Maintain documentation for IT systems, procedures, and policies.</li><li>Research and recommend new technologies to improve business operations.</li></ul>

Information Technology