Information Technology
0 - 5 Years of ExperienceNot disclosed Full Time
Medicover Hospitals, Warangal
Warangal, Telangana, India
Posted on 07-03-2024
568 Views
1 Vacancy
Description
- Provide technical support to end-users via phone, email, or in person, addressing hardware, software, and network-related issues promptly and professionally.
- Install, configure, and maintain desktops, laptops, printers, and other hardware devices, ensuring optimal performance and functionality.
- Install, upgrade, and troubleshoot software applications, operating systems, and utilities to meet the needs of end-users and ensure compatibility with existing systems.
- Perform hardware and software diagnostics to identify and resolve technical problems, escalating issues to higher-level support teams when necessary.
- Assist with the setup and configuration of new employee workstations, including user accounts, email setup, and software installations.
- Manage user accounts and permissions in Active Directory and other systems, ensuring security and compliance with company policies.
- Monitor system performance, troubleshoot network connectivity issues, and perform routine maintenance tasks to ensure the reliability and stability of IT systems.
- Document support requests, resolutions, and system configurations, maintaining accurate records and updating knowledge base articles as needed.
Category
Others
Functional Area
IT / Technology Consultant
Key Skills
AdaptabilityAttention to DetailTechnical ProficiencyProblem-Solving AbilitiesCritical Thinking
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