Information Technology

Information Technology

work outline icon0 - 5 Years of Experiencerupess outline iconNot disclosed time outline iconFull Time

Medicover Hospitals, Warangal

time outline iconWarangal, Telangana, India

Posted on 07-03-2024

568 Views

1 Vacancy

Description

  • Provide technical support to end-users via phone, email, or in person, addressing hardware, software, and network-related issues promptly and professionally.
  • Install, configure, and maintain desktops, laptops, printers, and other hardware devices, ensuring optimal performance and functionality.
  • Install, upgrade, and troubleshoot software applications, operating systems, and utilities to meet the needs of end-users and ensure compatibility with existing systems.
  • Perform hardware and software diagnostics to identify and resolve technical problems, escalating issues to higher-level support teams when necessary.
  • Assist with the setup and configuration of new employee workstations, including user accounts, email setup, and software installations.
  • Manage user accounts and permissions in Active Directory and other systems, ensuring security and compliance with company policies.
  • Monitor system performance, troubleshoot network connectivity issues, and perform routine maintenance tasks to ensure the reliability and stability of IT systems.
  • Document support requests, resolutions, and system configurations, maintaining accurate records and updating knowledge base articles as needed.

Category

Others

Functional Area

IT / Technology Consultant

Key Skills

AdaptabilityAttention to DetailTechnical ProficiencyProblem-Solving AbilitiesCritical Thinking

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