<ul><li>Schedule and allocate tasks to team members, ensuring adequate coverage and efficient operation.</li><li>Conduct performance evaluations and provide feedback, coaching, and disciplinary actions as needed.</li><li>Oversee daily housekeeping operations, including room cleaning, public area maintenance, and laundry services.</li><li>Ensure that all cleaning and maintenance tasks are completed to the highest standards and within the required timeframes.</li><li>Address any quality issues or guest complaints promptly and implement corrective actions.</li><li>Develop and implement cleaning protocols and procedures to enhance service quality and efficiency.</li><li>Conduct regular safety training and drills for housekeeping staff to ensure a safe working environment.</li><li>Monitor and manage any incidents or accidents, reporting and addressing them according to company policies.</li><li>Address guest requests and concerns related to housekeeping promptly and professionally.</li><li>Implement guest feedback to improve service quality and operational efficiency.</li></ul>

Housekeeping Manager