<ul><li>Oversee and manage non-clinical patient services to ensure a comfortable hospital stay.</li><li>Ensure cleanliness, hygiene, and upkeep of patient rooms, lobbies, and public areas.</li><li>Coordinate with housekeeping, food services, front office, and security teams.</li><li>Address and resolve patient and visitor complaints related to hospitality services.</li><li>Monitor patient feedback and implement service improvement initiatives.</li><li>Train and supervise hospitality staff to maintain high service standards.</li><li>Ensure timely delivery of meals, linens, and other patient amenities.</li><li>Liaise with nursing and administrative teams to align hospitality services with patient needs.</li><li>Manage hospitality budgets and ensure cost-effective service delivery.</li></ul>

Hospitality Manager