<ul><li>Planning, organizing, and managing the daily operations of the hospitality staff to ensure efficiency.</li><li>Supervising staff members and communicating the importance of customer satisfaction.</li><li>Checking the quantity and quality of supplies and equipment on a daily basis, such as guest amenities.</li><li>Maintaining a high standard of customer service according to company operating procedures.</li><li>Attending to any complaints logged by guests in a professional and timely manner.</li><li>Performing monthly evaluations of staff members according to performance and participation.</li></ul>

Hospitality Manager