Hospitality Executive

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Hospitality Executive

work outline icon1 - 3 Years of Experiencerupess outline iconNot disclosed time outline iconFull Time

Shrimann Superspeciality Hospital, Jalandhar

time outline iconJalandhar, Punjab, India

Posted on 06-08-2025

1 Vacancy

Description

  • Welcome and assist patients, visitors, and guests with a professional demeanor.
  • Ensure a pleasant and comfortable experience within hospital or hospitality premises.
  • Handle patient admission, discharge, and service-related queries efficiently.
  • Coordinate with departments to facilitate timely services for patients and attendants.
  • Manage front desk operations, including call handling and appointment scheduling.
  • Resolve complaints and escalate issues to the appropriate authority when needed.
  • Maintain cleanliness, ambiance, and service standards in patient and guest areas.
  • Collect feedback and work on service improvements for better customer satisfaction.
  • Support event coordination, VIP management, and guest relations when required.
  • Ensure adherence to service protocols, grooming standards, and etiquette norms.

Category

Paramedical / Technician

Key Skills

Good CommunicationAttention to DetailDecision MakingProblem Solving

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