Hospital Receptionist

verified

1 - 2 Years of Experience rupess outline icon

16K - 20K Per Month time outline icon

Full Time

Prolife Cancer Centre and Research Institute, Pune

time outline icon Pune, Maharashtra, India

Posted on 24-01-2025

1 Vacancy

Description

Front Desk/Administration Desk
Reports To: Office Manager/Supervisor
Managing the front desk, handling OPD, IPD appointments, maintain every record of patient's enquires, billing of both OPD & IPD Patients greet patients, be Welcoming, Administrative support.
Ideal candidate should be organized, empathetic, & capable of multitasking in a fast-paced environment.
Manage appointment scheduling, cancellations, and rescheduling efficiently.
Maintain accurate patient records and ensure data confidentiality.
Answer phone calls, respond to inquiries, and direct calls to the appropriate departments.
Process patient registration, collect necessary documentation, and verify insurance details.
Assist in billing processes, including collecting payments and issuing receipts.
Coordinate with medical staff to ensure smooth patient flow and reduce wait times.
Handle incoming and outgoing correspondence, including emails and faxes.
Maintain a clean and organized reception area to create a welcoming environment.
Address patient concerns or complaints promptly and escalate unresolved issues to supervisors.
Candidate must be from Pune.