<ul><li>Greet patients, visitors, and staff courteously.</li><li>Provide general information about the hospital services, departments, and policies.</li><li>Direct patients and visitors to the appropriate department or healthcare provider.</li><li>Answer phone calls and manage incoming inquiries.</li><li>Schedule, reschedule, or cancel patient appointments using hospital management software.</li><li>Collect and verify patient information, including personal details, insurance information, and payment details.</li><li>Assist patients in completing forms and necessary documentation.</li><li>Process patient payments, co-pays, and issue receipts.</li><li>Assist with insurance queries and payment disputes, and explain hospital fees when necessary.</li></ul>

Hospital Receptionist