Hospital Receptionist

We are seeking a dedicated and compassionate individual to join our team as a Hospital Receptionist. The Hospital Receptionist will serve as the first point of contact for patients, visitors, and staff, providing exceptional customer service and administrative support in a fast-paced healthcare environment.

Responsibilities:

• Welcome and assist patients and visitors with inquiries, providing directions and information as needed.
• Answer and direct incoming phone calls to the appropriate department or personnel.
• Schedule patient appointments and maintain accurate appointment records.
• Register new patients, collect necessary demographic and insurance information, and verify insurance coverage.
• Coordinate patient admissions and discharge processes, ensuring all necessary paperwork is completed accurately and efficiently.
• Assist patients with completing necessary forms and documents.
• Collaborate with nursing staff and other healthcare professionals to ensure smooth patient flow and excellent patient care.
  • Perform other administrative tasks and duties as assigned.