<ul><li>Welcome and assist patients, visitors, and guests, ensuring a positive first impression of the organization.</li><li>Address inquiries, complaints, and requests promptly, providing accurate information and solutions.</li><li>Coordinate with hospital departments, doctors, and administration to facilitate smooth guest services.</li><li>Manage patient admissions, discharge processes, and related documentation.</li><li>Maintain records of guest interactions, feedback, and service requests for reporting and improvement.</li><li>Ensure VIP and special care patients receive personalized attention and seamless service.</li><li>Assist in billing, appointment scheduling, and coordination with insurance or other administrative processes.</li><li>Promote a courteous, professional, and empathetic approach in all guest interactions.</li><li>Participate in patient satisfaction surveys, feedback analysis, and service improvement initiatives.</li></ul>

Guest Relation Executive