<ul><li>Welcome and assist guests/patients in a friendly and professional manner.</li><li>Handle inquiries, complaints, and feedback promptly and effectively.</li><li>Coordinate with hospital departments to ensure smooth guest/patient experience.</li><li>Manage appointments, registrations, and follow-ups for patients.</li><li>Maintain records of guest interactions and update databases accurately.</li><li>Provide information about hospital services, facilities, and policies.</li><li>Ensure the reception/guest area is organized, clean, and presentable.</li><li>Assist in resolving billing or administrative issues in coordination with concerned teams.</li><li>Enhance guest satisfaction by anticipating needs and providing personalized support.</li></ul>

Guest Relation Executive