Guest Relation Executive

Guest Relation Executive

work outline icon1 - 5 Years of Experiencerupess outline iconNot disclosed time outline iconFull Time

Medanta Hospital, Lucknow

time outline iconLucknow, Uttar Pradesh, India

Posted on 26-09-2023

819 Views

1 Vacancy

Description

  • Following Service Excellence standards in terms of Grooming, Communication and Body Language
  • Present at the OPD area to handle and resolve all sorts of patients queries, request and complaint.
  • Managing OPD floor operations.
  • Coordinating with various internal departments while delivering exceptional service to patients.
  • Proactively pitching services (such as modality appointments, sample collection)
  • Guides and escort patients to their respective destination.
  • Take the initiative to create suitable (and relevant) patient interaction.
  • Following up patients request and complaints and ensuring 100% close looping.
  • Liaisons with doctors & other hospital staff

Category

Administration / Management

Key Skills

Collaboration SkillsCommunicationPeople ManagementTeamworkPositivity

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