Guest Relation Executive
1 - 5 Years of ExperienceNot disclosed Full Time
Medanta Hospital, Lucknow
Lucknow, Uttar Pradesh, India
Posted on 26-09-2023
815 Views
1 Vacancy
Description
- Following Service Excellence standards in terms of Grooming, Communication and Body Language
- Present at the OPD area to handle and resolve all sorts of patients queries, request and complaint.
- Managing OPD floor operations.
- Coordinating with various internal departments while delivering exceptional service to patients.
- Proactively pitching services (such as modality appointments, sample collection)
- Guides and escort patients to their respective destination.
- Take the initiative to create suitable (and relevant) patient interaction.
- Following up patients request and complaints and ensuring 100% close looping.
- Liaisons with doctors & other hospital staff
Category
Administration / Management
Key Skills
Collaboration SkillsCommunicationPeople ManagementTeamworkPositivity
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