Front Officer Trainee

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Front Officer Trainee

work outline icon2 - 5 Years of Experiencerupess outline iconNot disclosed time outline iconFull Time

Jaipur Golden Hospital (JGH), New Delhi

time outline iconNew Delhi, Delhi, India

Posted on 14-10-2024

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1 Vacancy

Description

  • Customer Service: Greet and welcome visitors, clients, or patients, and assist them with inquiries, ensuring a positive first impression of the organization.
  • Managing Reception Area: Ensure the front desk is neat, organized, and well-maintained, handling any administrative tasks such as answering phones, taking messages, and redirecting calls.
  • Visitor Management: Maintain visitor logs, issue visitor badges, and direct guests or clients to the appropriate departments or staff members.
  • Appointment Scheduling: Assist in scheduling appointments, meetings, or consultations for clients, patients, or visitors, coordinating with internal departments as needed.
  • Administrative Support: Provide clerical support such as data entry, filing, scanning documents, and handling mail or deliveries, while learning office management systems and procedures.
  • Handling Inquiries: Respond to customer or client inquiries in person, over the phone, or via email, ensuring that all requests are handled efficiently and professionally.
  • Record Keeping: Assist in maintaining accurate records of appointments, visitor logs, and correspondence, ensuring proper documentation and confidentiality of information.
  • Training and Development: Participate in on-the-job training to learn about front office operations, customer service protocols, and organizational policies to develop skills for future growth in the role.

Category

Administration / Management

Preferred Education

Graduate12th Arts/ Commerce10th Standard (Pass)

Key Skills

Good communication skillsCritical CareCreativitycreative problem solving

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