Front Officer Trainee
2 - 5 Years of ExperienceNot disclosed Full Time
Jaipur Golden Hospital (JGH), New Delhi
New Delhi, Delhi, India
Posted on 14-10-2024
89 Views
1 Vacancy
Description
- Customer Service: Greet and welcome visitors, clients, or patients, and assist them with inquiries, ensuring a positive first impression of the organization.
- Managing Reception Area: Ensure the front desk is neat, organized, and well-maintained, handling any administrative tasks such as answering phones, taking messages, and redirecting calls.
- Visitor Management: Maintain visitor logs, issue visitor badges, and direct guests or clients to the appropriate departments or staff members.
- Appointment Scheduling: Assist in scheduling appointments, meetings, or consultations for clients, patients, or visitors, coordinating with internal departments as needed.
- Administrative Support: Provide clerical support such as data entry, filing, scanning documents, and handling mail or deliveries, while learning office management systems and procedures.
- Handling Inquiries: Respond to customer or client inquiries in person, over the phone, or via email, ensuring that all requests are handled efficiently and professionally.
- Record Keeping: Assist in maintaining accurate records of appointments, visitor logs, and correspondence, ensuring proper documentation and confidentiality of information.
- Training and Development: Participate in on-the-job training to learn about front office operations, customer service protocols, and organizational policies to develop skills for future growth in the role.
Category
Administration / Management
Preferred Education
Graduate12th Arts/ Commerce10th Standard (Pass)
Key Skills
Good communication skillsCritical CareCreativitycreative problem solving
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