<ul><li>Supervise front desk operations including patient registration, billing, and appointments.</li><li>Ensure smooth and courteous handling of patient queries and walk-ins.</li><li>Train and manage front office staff on hospital policies and communication standards.</li><li>Monitor reception area for cleanliness, orderliness, and professional appearance.</li><li>Coordinate with departments for patient flow and service facilitation.</li><li>Ensure proper documentation, record-keeping, and data entry in hospital systems.</li><li>Handle escalated patient concerns and resolve issues efficiently.</li><li>Oversee visitor management and ensure adherence to access protocols.</li><li>Maintain daily reports on patient footfall and reception performance.</li></ul>

Front Officer Incharge