<ul><li>Greet visitors, clients, or patients warmly and direct them to the appropriate department or person.</li><li>Manage check-ins for appointments, ensuring accurate information is recorded.</li><li>Answer incoming phone calls professionally and direct them to the appropriate person or department.</li><li>Respond to emails, inquiries, and messages in a timely and courteous manner.</li><li>Schedule and confirm appointments for clients or patients, coordinating with relevant departments.</li><li>Keep accurate records of appointments and follow-ups.</li><li>Maintain and update contact lists, directories, and client databases.</li><li>Assist in handling billing, invoices, and payments if applicable.</li><li>Ensure customer satisfaction by offering assistance and resolving any issues efficiently.</li><li>Monitor visitor access and maintain security awareness.</li></ul>

Front Office Staff