<ul><li>Greeting patients professionally both in person and on the phone.</li><li>Quickly answering or properly referring questions and issues.</li><li>Optimizing provider schedules and patient satisfaction with efficient scheduling.</li><li>Notifying providers of patient arrivals.</li><li>Comforting patients by anticipating anxieties and effectively answering questions.</li><li>Ensuring availability of treatment information by retrieving and updating patient records.</li><li>Verifying financial records and collecting patient charges while filing and expediting third-party claims.</li><li>Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.</li></ul>

Front Office Staff