Front Office Operation

Reception Management:

• Greet visitors and ensure a warm and welcoming atmosphere.
• Answer phone calls promptly and direct them to the appropriate personnel.

Visitor Assistance:

• Assist visitors with inquiries, provide information, and direct them to the relevant departments.
• Manage visitor sign-in and issue visitor badges as needed.

Appointment Scheduling:

• Coordinate and schedule appointments, meetings, and conference room bookings.
• Inform employees about scheduled appointments and meetings.

Mail and Courier Handling:

• Receive and distribute incoming mail, packages, and courier deliveries.
• Prepare outgoing mail and packages for dispatch.

Administrative Support:

• Provide administrative support to various departments as needed.
• Assist in data entry, filing, and maintaining office records.

Communication Handling:

• Respond to emails and inquiries in a timely and professional manner.
• Forward important messages to the appropriate individuals or departments.

Office Supplies Management:

• Monitor and replenish office supplies as needed.
• Coordinate with vendors for office supply orders.

Security Procedures:

• Enforce security procedures by monitoring and controlling access to the premises.
• Work closely with security personnel to ensure a secure environment.