<ul><li>Supervise and manage all front office operations, including reception, patient registration, and inquiries.</li><li>Ensure a welcoming and professional experience for patients, visitors, and clients.</li><li>Coordinate with hospital/office departments to streamline patient flow and service delivery.</li><li>Manage, train, and schedule front office staff to maintain high efficiency and performance.</li><li>Handle complaints, feedback, and escalations promptly and professionally.</li><li>Maintain accurate records, reports, and documentation of front office activities.</li><li>Implement and monitor standard operating procedures (SOPs) and policies.</li><li>Oversee billing, appointments, and coordination with other administrative teams.</li><li>Ensure compliance with data confidentiality, safety, and regulatory standards.</li></ul>

Front Office Manager