Front Office Manager

Front Office Manager

verifiedwork outline icon9 - 10 Years of Experiencerupess outline icon1.75L - 2.00L  Per Annumtime outline iconFull Time

Health Point Hospitals, Ranchi

time outline iconRanchi, Jharkhand, India

Posted on 11-09-2023


1 Vacancy


  • Prepare a calendar for training and skill development for front office team.
  • Monthly roster planning and managing sudden absences for front office team.
  • Distribution and monitoring of work during shifts. Manpower planning and communicating staffing needs.
  • One point of communication and co ordination between departments.
  • Resolving concerns and grievances of patients and attendants.
  • Evaluates and co ordinates with HRD during performance appraisal.
  • Update the information received by management to down the line. Monitor the daily outstanding and perform counselling and supervise collection daily.
  • Tally daily cash and credit collection together with accounts dept. Daily cash submission with accounts dept to the bank/ supervise bank collection.
  • Ensure proper etiquette and soft skills of FO team. Performance management of FO team together with HRD.
  • Raise and get solved software issue if any. Parcel and mails management to be monitored.FO stationery management. Review night report and night updates.
  • Ensure cleanliness and organisation of files in FO. Keep a tab on TAT for admission and discharge processes.
  • Ensure continuous oxygen supply to wards. Maintenance of registers. Enable FO staff to handle all queries correctly. Any other work assigned by management.


Receptionist / Front Office

Preferred Education

BCom (Bachelor Of Commerce)BBA (Bachelor Of Business Administration)MHA (Master of Hospital Administration)BHA (Bachelor of Hospital Administration)MBA Healthcare Management

Key Skills

Ability to Set GoalsAbility to Work Under PressureBudgetingBilling ExecutiveDecision-Making SkillsCounsellingCommunications Skills

About Organization

Health Point is a multi-specialty hospital committed to providing quality care to everyone. We provide inpatient, outpatient, and home-based services through our team of experienced doctors and practitioners. Built on the values of Care, Compassion, and Commitment, we provide 24×7 emergency services with highest level of excellence.

Contact Info


Health Point Hospital,(A unit of Health Care & Research Centre) Medical Chowk, Bariyatu Road, Ranchi, Jharkhand – 834009