Front Office Manager

verified

9 - 10 Years of Experience rupess outline icon

1.75L - 2.00L Per Annum time outline icon

Full Time

Health Point Hospitals, Ranchi

time outline icon Ranchi, Jharkhand, India

Posted on 11-09-2023

830 Views

1 Vacancy

Description

Prepare a calendar for training and skill development for front office team.
Monthly roster planning and managing sudden absences for front office team.
Distribution and monitoring of work during shifts. Manpower planning and communicating staffing needs.
One point of communication and co ordination between departments.
Resolving concerns and grievances of patients and attendants.
Evaluates and co ordinates with HRD during performance appraisal.
Update the information received by management to down the line. Monitor the daily outstanding and perform counselling and supervise collection daily.
Tally daily cash and credit collection together with accounts dept. Daily cash submission with accounts dept to the bank/ supervise bank collection.
Ensure proper etiquette and soft skills of FO team. Performance management of FO team together with HRD.
Raise and get solved software issue if any. Parcel and mails management to be monitored.FO stationery management. Review night report and night updates.
Ensure cleanliness and organisation of files in FO. Keep a tab on TAT for admission and discharge processes.
Ensure continuous oxygen supply to wards. Maintenance of registers. Enable FO staff to handle all queries correctly. Any other work assigned by management.