Front Office Manager
Health Point Hospitals, Ranchi
Ranchi, Jharkhand, India
Posted on 11-09-2023
830 Views
1 Vacancy
Description
- Prepare a calendar for training and skill development for front office team.
- Monthly roster planning and managing sudden absences for front office team.
- Distribution and monitoring of work during shifts. Manpower planning and communicating staffing needs.
- One point of communication and co ordination between departments.
- Resolving concerns and grievances of patients and attendants.
- Evaluates and co ordinates with HRD during performance appraisal.
- Update the information received by management to down the line. Monitor the daily outstanding and perform counselling and supervise collection daily.
- Tally daily cash and credit collection together with accounts dept. Daily cash submission with accounts dept to the bank/ supervise bank collection.
- Ensure proper etiquette and soft skills of FO team. Performance management of FO team together with HRD.
- Raise and get solved software issue if any. Parcel and mails management to be monitored.FO stationery management. Review night report and night updates.
- Ensure cleanliness and organisation of files in FO. Keep a tab on TAT for admission and discharge processes.
- Ensure continuous oxygen supply to wards. Maintenance of registers. Enable FO staff to handle all queries correctly. Any other work assigned by management.
Category
Administration / Management
Preferred Education
BCom (Bachelor Of Commerce)BBA (Bachelor Of Business Administration)MHA (Master of Hospital Administration)BHA (Bachelor of Hospital Administration)MBA Healthcare Management
Key Skills
Ability to Set GoalsAbility to Work Under PressureBudgetingBilling ExecutiveDecision-Making SkillsCounsellingCommunications Skills
About Organization
Health Point is a multi-specialty hospital committed to providing quality care to everyone. We provide inpatient, outpatient, and home-based services through our team of experienced doctors and practitioners. Built on the values of Care, Compassion, and Commitment, we provide 24×7 emergency services with highest level of excellence.
Contact Info
Address:
Health Point Hospital,(A unit of Health Care & Research Centre) Medical Chowk, Bariyatu Road, Ranchi, Jharkhand – 834009