<ul><li>Supervise and manage the front office team to ensure smooth daily operations.</li><li>Greet and assist patients, visitors, and staff professionally and courteously.</li><li>Oversee appointment scheduling, patient registration, and inquiries via phone, email, or in-person.</li><li>Ensure accurate handling of patient records, billing, and administrative documentation.</li><li>Train, guide, and monitor front office staff to maintain high service standards.</li><li>Coordinate with other hospital departments to address patient needs and resolve issues.</li><li>Maintain a clean, organized, and welcoming reception area.</li><li>Handle complaints and feedback, escalating issues to senior management as needed.</li></ul>

Front Office Incharge