<ul><li>Supervise and manage all activities at the front office to ensure smooth daily operations.</li><li>Greet and assist patients, visitors, and staff with professionalism and courtesy.</li><li>Oversee appointment scheduling, patient registration, and inquiries via phone, email, or in person.</li><li>Ensure proper handling of patient records, billing, and administrative documentation.</li><li>Train, guide, and monitor front office staff to maintain high service standards.</li><li>Coordinate with other departments to address patient needs and resolve issues promptly.</li><li>Maintain a clean, organized, and welcoming front desk environment.</li><li>Handle complaints and feedback, escalating issues as necessary to senior management.</li></ul>

Front Office Incharge