<ul><li>Oversee the daily operations of the front office, including reception, visitor management, and administrative support.</li><li>Ensure that front office staff provide excellent customer service and create a positive first impression for clients and visitors.</li><li>Develop and implement procedures for front office operations to ensure efficiency and effectiveness.</li><li>Lead, supervise, and train front office staff, including receptionists, administrative assistants, and other support personnel.</li><li>Set performance objectives, conduct performance reviews, and provide feedback and coaching to team members.</li><li>Foster a positive work environment and promote teamwork and collaboration.</li><li>Manage scheduling and coordination of meetings, appointments, and conference room bookings.</li><li>Oversee the handling of correspondence, including phone calls, emails, and mail.</li><li>Ensure accurate and timely processing of administrative tasks, including data entry, filing, and document management.</li></ul>

Front Office Head