<ul><li>Welcome and assist patients and visitors courteously at the reception desk.</li><li>Handle patient registration, appointment scheduling, and follow-up coordination.</li><li>Manage incoming calls, emails, and direct inquiries to the appropriate departments.</li><li>Maintain and update patient records accurately in the hospital management system.</li><li>Coordinate with doctors, nurses, and billing teams for smooth patient flow.</li><li>Process billing, collect payments, and issue receipts as per hospital policy.</li><li>Address patient queries, feedback, and ensure a pleasant service experience.</li><li>Ensure the reception area is clean, organized, and professional at all times.</li><li>Maintain confidentiality of patient information and hospital data.</li></ul>

Front Office Executive