Front Office Executive

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Front Office Executive

work outline icon0 - 5 Years of Experiencerupess outline iconNot disclosed time outline iconFull Time

Bhatia Hospital, Mumbai

time outline iconMumbai, Maharashtra, India

Posted on 07-11-2024

80 Views

1 Vacancy

Description

  • Greet visitors, clients, or patients promptly and courteously, ensuring a welcoming experience.
  • Manage the check-in and check-out process for guests or clients, confirming appointments and providing relevant information.
  • Address inquiries, requests, and concerns with professionalism, directing them to the appropriate department or personnel if needed.
  • Handle incoming calls, transferring them to the relevant departments, and taking accurate messages when necessary.
  • Respond to emails and online inquiries promptly, ensuring a high level of customer service.
  • Coordinate internal and external communication, ensuring clear and effective information flow.
  • Manage appointment schedules, ensuring efficient use of time and resources.
  • Confirm appointments and send reminders to clients or visitors to avoid schedule conflicts.
  • Coordinate meeting room bookings, ensuring rooms are prepared and organized for appointments.

Category

Administration / Management

Key Skills

CommunicationPositivityAttention to DetailProblem solving

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