Front Office Executive

Front Desk Management:

• Greet and welcome visitors in a professional and courteous manner.
• Answer and direct incoming phone calls promptly.
• Manage the reception area, ensuring cleanliness and a welcoming atmosphere.

Visitor Assistance:

• Assist visitors with inquiries and provide relevant information.
• Coordinate visitor access and ensure security protocols are followed.
• Direct visitors to the appropriate person or department.

Inquiry Handling:

• Respond to inquiries via phone, email, or in-person effectively.
• Provide accurate and timely information about the organization's products, services, or procedures.
• Handle general inquiries and redirect specific queries to the relevant departments.

Appointment Scheduling:

• Schedule appointments for meetings, interviews, and other events.
• Coordinate meeting room bookings and ensure availability.
• Communicate appointment details to relevant parties.

Administrative Support:

• Assist in administrative tasks, including data entry, filing, and document management.
• Manage and distribute incoming and outgoing mail and courier deliveries.
• Support other departments with clerical tasks as needed.