<ul><li>Greet and assist patients, visitors, and clients with courtesy and professionalism.</li><li>Manage front desk operations, including handling phone calls and inquiries.</li><li>Schedule and confirm patient appointments and maintain appointment records.</li><li>Register patients accurately in the hospital management system (HMS).</li><li>Coordinate with doctors, nursing, and billing departments for smooth workflow.</li><li>Handle patient check-in, check-out, and guide them to respective departments.</li><li>Maintain cleanliness and organization of the reception area.</li><li>Handle cash collection or billing coordination if required.</li><li>Address patient queries and escalate issues when necessary.</li></ul>

Front Office