<ul><li>Clear and professional verbal communication to greet visitors, answer phone calls, and respond to inquiries promptly and courteously.</li><li>Effective written communication skills for composing emails, letters, and other correspondence with accuracy and professionalism.</li><li>Friendly and welcoming demeanor to provide exceptional customer service to visitors, clients, and customers.</li><li>Ability to anticipate customer needs, offer assistance, and resolve issues or complaints promptly and effectively.</li><li>Strong interpersonal skills to interact positively with people from diverse backgrounds, cultures, and personalities.</li><li>Empathy and active listening skills to understand customer concerns and build rapport with visitors and clients.</li><li>Ability to manage multiple tasks simultaneously, prioritize workload, and maintain composure in a fast-paced front office environment.</li><li>Attention to detail in scheduling appointments, maintaining records, and managing administrative tasks efficiently.</li></ul>

Front Office