<ol><li data-list="bullet">Greet and receive patients, visitors, and clients in a courteous and professional manner.</li><li data-list="bullet">Handle patient registration, appointment scheduling, and enquiry management.</li><li data-list="bullet">Manage incoming calls, emails, and front desk communications.</li><li data-list="bullet">Coordinate with doctors, nursing staff, and departments for smooth patient flow.</li><li data-list="bullet">Maintain patient records, forms, and front office documentation.</li><li data-list="bullet">Collect payments, generate bills/receipts, and guide patients on billing processes.</li><li data-list="bullet">Handle patient queries, feedback, and basic grievance redressal.</li><li data-list="bullet">Ensure cleanliness, discipline, and proper functioning of the reception area.</li></ol>

Front Office