<ul><li>Oversee daily front desk operations to ensure smooth patient and visitor services.</li><li>Supervise reception staff, assign duties, and monitor performance.</li><li>Handle patient registration, appointment scheduling, and billing coordination.</li><li>Ensure professional handling of calls, emails, and inquiries.</li><li>Resolve patient complaints and escalate issues when required.</li><li>Maintain front office records, reports, and MIS data.</li><li>Coordinate with doctors, nursing, and administrative teams for efficient service delivery.</li><li>Train and guide front desk staff on hospital policies and customer service.</li><li>Ensure cleanliness, orderliness, and a welcoming environment at reception.</li></ul>

Front Desk Manager