<ul><li>Greet and welcome patients, visitors, and clients in a courteous and professional manner.</li><li>Handle registration, appointment booking, and direct patients to appropriate departments or personnel.</li><li>Answer and route incoming phone calls, emails, and queries promptly and efficiently.</li><li>Maintain appointment schedules and ensure timely patient check-ins.</li><li>Provide accurate information about hospital/clinic services, facilities, and doctor availability.</li><li>Maintain the reception area’s cleanliness and organized appearance.</li><li>Assist with administrative duties like billing coordination, patient file management, and report handling.</li><li>Handle feedback, complaints, and escalate unresolved issues to the concerned authority.</li><li>Maintain logs for visitors, appointments, and communication records</li></ul>

Front Desk Executive