<ul><li>Greet patients, attendants, and visitors with a courteous and helpful attitude</li><li>Handle patient registration, appointment scheduling, and token management</li><li>Manage incoming calls, respond to inquiries, and route calls to appropriate departments</li><li>Maintain a clean and organized reception area and ensure smooth patient flow</li><li>Coordinate with medical, nursing, billing, and diagnostic departments as needed</li><li>Assist in patient check-in/check-out, ID verification, and documentation</li><li>Maintain daily logs, appointment charts, and front desk reports</li><li>Handle basic billing, payment receipts, and guide patients on hospital services</li><li>Address minor complaints or escalate concerns to supervisors</li><li>Ensure compliance with hospital protocols, data privacy, and patient confidentiality</li></ul>

Front Desk Executive