Front Desk Executive
0 - 5 Years of Experience
Not disclosed 
Full TimeSarvodaya Hospital, Greater Noida
Greater Noida, Uttar Pradesh, India
Posted on 14-10-2024
272 Views
1 Vacancy
Description
- Customer Service: Greet and assist visitors, clients, and patients warmly, addressing inquiries and providing information about services and facilities.
- Appointment Scheduling: Manage appointment bookings and scheduling for clients, ensuring efficient use of time and resources for staff and services.
- Communication Management: Handle incoming calls, emails, and correspondence, directing them to the appropriate departments or personnel and maintaining clear communication.
- Administrative Support: Perform administrative tasks, including data entry, filing, and maintaining office supplies, ensuring a well-organized and efficient front desk operation.
- Check-In and Check-Out Procedures: Oversee check-in and check-out processes, ensuring accuracy in patient/client records and processing payments as required.
- Conflict Resolution: Address and resolve any issues or complaints from clients or visitors promptly and professionally, ensuring a positive experience.
- Collaboration with Staff: Coordinate with other departments and staff to ensure seamless operations and communication, fostering a cooperative work environment.
- Security and Safety: Maintain a safe and secure reception area by monitoring access and following security protocols, ensuring the safety of clients and staff.
Category
Administration / Management
Key Skills
Ability to Set GoalsGood Communicationproblam solvingCreative Thinking
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