Front Desk Executive

Roles & Responsibilities:

• To be responsible for all reception related work, As a first point of contact to the patient and handle their queries.
• Interact with hospital visitors and handle their queries.
• Registration of the patient : Taking correct demography details to ensure that patients information in the software.
• Attending phone calls, solving patients queries over the phone.
• Handling patients complaints and concerns in an efficient and timely manner.
• Responsible for collecting payments from patients for the services to be rendered.
• Appointment & follow-up call to the patients.
• Duty: 8 Hours
• Shift: Morning & Evening