<ul><li>Supervise and coordinate day-to-day floor operations and ensure smooth workflow.</li><li>Manage and motivate floor staff to deliver exceptional service.</li><li>Monitor customer service levels and promptly address complaints or issues.</li><li>Ensure compliance with safety, hygiene, and company policies.</li><li>Coordinate with other departments (housekeeping, security, admin, etc.) for operational efficiency.</li><li>Conduct regular staff briefings, training, and performance evaluations.</li><li>Monitor inventory, equipment maintenance, and cleanliness.</li><li>Prepare daily/weekly reports on floor operations and staff performance.</li></ul>

Floor Manager